Order Fees & Information

Delivery Availability

All Penguin Fresh items are available for next-day pick-up. If you place an order before midnight on weekdays, your groceries will be receive the next day after 4 p.m., excluding statutory holidays. Orders placed on Friday after 9 a.m. through to Sunday at 12 a.m. will receive their groceries Monday after 4 p.m.


Home Delivery

Home delivery is only available for the following postal codes:

City Postal Codes Delivery
Toronto The Annex/Yorkville M5R, M4A , M4T Tuesday
Oakville L6M, L6L, L6K Wednesday
Vaughan L6A, L4J, L4K Thursday
Richmond Hill L4E, L4C, L4S Friday
Toronto South M4M, M4L, M4E, M4Y Monday

 

Once you get an email that your order has arrived, our customer service associate will give you a call to setup the home delivery time via phone or email.

Home Delivery timing is between 5pm - 8:30pm.

If you would like to have home delivery in your area, please let us know at info@penguinfresh.com 

 

Order Fees and Discounts

Shipping is FREE and there is no order minimum.


Storage

Food Safe Passes have been granted to each Penguin Pick-Up location by a health inspector in every region. Therefore, we are able to keep your fresh and frozen food products at the Penguin Pick-Up locations in fridges and freezers. We will guarantee the freshness of your products for up to two (2) days, excluding statutory holidays and your frozen food for up to three (3) days, excluding statutory holidays.